MATERI BAHASAN 

THE ASSISTANT AS MANAGER
>  Why your role is changing, and why more is expected for you : Bagaimana mensinergikan Personality dan
Professionalism dalam pekerjaan Anda.
>  Your plan for taking more responsibility : bagaimana menyusun strategi jangka pendek dan panjang dengan
Boss Anda dan bagaimana membuat ini terjadi.
>  Menilai kesiapan Anda untuk tanggung jawab yang lebih besar.

PLANNING AND SCHEDULING
>  How to stay one step ahead
>  Planning particulars
>  Identifying and clarifying your priorities
>  Merging your priorities with your Boss

NEGOTIATING
>  How to face off with people who are unwilling to compromise (and still exceed your targets)
>  Win-win negotiating

MANAGE RELATIONSHIPS AND COMMUNICATION
>  Use emotional intelligence and effective listening practices to prepare to be an effective colleague, partner and leader
>  Apply assertive communication using verbal and nonverbal behaviors
>  Exhibit confidence and influence using tested presentation models 

MANAGING, MOTIVATING, AND LEADING PEOPLE
>  Leading when you’re not in a position of authority: straightforward approaches that win the support and respect
of key people
>  Why people want to work with leaders and why they hate being pushed.
>  What to do when your boss gives you authority but your coworkers don’t accept it
>  What really motivates people? You’ll be surprised at how many innovative ways you can encourage people
and generate excitement
>  Fantastic feedback techniques: how to build “feedback loops” with coworkers and managers that keep you
well-informed
>  Getting things done through others: how to delegate tasks and ensure they’re done right

PRESENTATION AND COMMUNICATION SKILLS: GETTING YOUR POINT ACROSS
>  How to build an extensive, powerful communication “network” throughout your organization
>  Strategies for power persuasion: how to get your point across and win support
>  Be more than just an observer at meetings! Discover specific actions that help you contribute more in
meetings and get more out of them
>  Mastering the art of presentations: time-tested tools to influence and motivate groups, individuals – anyone!

DECISION-MAKING AND PROBLEM-SOLVING
>  Should you “take the initiative”? When to bring a decision to your boss, and when to handle it yourself
>  A good decision now is better than a great decision later! Find out how to attack “decision fear” in yourself and others
>  Get to the bottom of any problem: a step-by-step technique to “decipher” baffling dilemmas
(even complicated, long-standing problems)